Our Connected Platform brings your customers to life in rich detail. The Customer 360 licensable software uses the newest GenAI, Machine Learning, Graph and Advanced Analytics technology and bolts onto your existing infrastructure to help you understand your customers more deeply than ever before.
We get you closer to your customers by harnessing cutting edge GenAI and Advanced Analytics. Connect data streams into configurable dashboards and unify your customer view for customer-facing and operational teams. Improve your marketing performance, sales pipeline, and churn avoidance to grow your business.
Use ML, AI, and GenAI to reduce acquisition costs and target the right prospects with the right marketing messages and campaigns.
Identify issues and patterns that lead to customer churn. We provide the platform to deliver effortless experiences that keep customers coming back for more.
Optimize your revenue potential and increase customer retention with segmentation. We ensure your existing customers are kept happy and that you can find new ones with ease.
Our platform accelerates you towards a more connected, holistic, and deep understanding of your customers. Find new customer patterns, improve lead generation, and reduce churn with our Connected Customer 360 platform.
Explore our Customer 360 Demos for your industry below.
Our Connected Customer 360 platform has been built following hundreds of custom software delivery projects in retail, finance, utilities and more. Designed to provide rich customer information to make informed decisions about marketing, sales, and service, our platform empowers businesses to find new customers and delight existing ones.
Use advanced graph and matching algorithms to compile unified, accurate customer profiles for a comprehensive 360-degree view. Enhance marketing strategies and customer experiences.
Streamline operations and build chains of logical conditional triggers to automate triage, sort tasks, and enhance business analytics. Empower users to design and manage workflows effortlessly, ensuring efficient task handling and insightful data-driven decisions.
Gather, process, and analyze data seamlessly. Use various data connectors and robust analytics pipelines to transform raw data into actionable intelligence, driving informed decisions and strategic growth.
Empower users to uncover hidden patterns and relationships for more informed decision-making and strategic innovation. Leverage connected data traversal, network analysis algorithms, and AI to correlate, filter, and traverse data seamlessly.
Generate insights and make data-driven decisions without waiting for pre-built reports. Enhance your agility and responsiveness, empower your teams, and leverage the power of flexible data access with intuitive UI.
Using network analysis and advanced analytics, detect anomalies, reduce false positives and uncover hidden connections. Trigger and mitigate anomalous activities through customizable workflows, ensuring prompt and effective response.
Use advanced analytics to create “what-if” analysis tools, enabling you to forecast and evaluate scenarios easily. Make informed strategic decisions, gaming out potential outcomes based on our robust analytics framework.
Bring data together to visualize insights effortlessly. Leverage customizable, user-friendly frameworks that allow for personalization and collaboration. Empower your team to make data-driven decisions with clear, interactive, and shareable dashboards. Also compatible with Power BI, Tableau and many of the major 3rd party tools.
Using Jetpack, coordinate your data sources, analytics, and complex analytics in a simple user-friendly interface. The ability to use Natural Language Processing to drive workflow, visualizations and business processes.
Spend more time selling and less time sifting through spreadsheets. Jetpack unlocks the power of your data so you focus on connecting with customers and identifying the next great opportunity. Through text-based conversation, our AI-driven digital agent enables users to query, explore, and transform customer data into beautiful, easily explainable visualizations.
Our platform accelerates you towards a more connected, holistic, and deep understanding of your customers. Find new customer patterns, improve lead generation, and reduce churn with our Connected Customer 360 platform.
Explore our Customer 360 Demos for your industry below.
Want to understand the software in more detail and explore how to implement it in your business? We’ve curated a selection of materials to help you realize its potential and build a business case.
Watch our demo on how Expero's Connected software fights cyber crime using AI and real-time analytics.
Connected Jetpack: An AI-assisted analytics module for navigating complex data and generating actionable insights!
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