Our recent work includes user interface design of a suite of development tools, design of a mobile application for the service industry, user testing of a large e-commerce site, and training other companies on how to apply interaction design patterns.
Expero was founded in 2003 and is based in Austin, Texas.
Lynn Pausic Principal
Lynn Pausic leads Expero’s Design group and oversees the company’s business strategy. She also does a great deal of design work. Lynn is an expert in interaction design patterns. She has an extensive background in user experience, ranging from user interfaces for wearable devices to creating enterprise software solutions and mobile UIs. Her recent clients include IBM, ADP, Monotype Imaging, Praxeon, VMLogix and Charles Schwab/CyberTrader.
Prior to founding Expero, Lynn was a Director of Product Management, a Consulting Manager, and a Director of Human-Computer Interaction (HCI). At Trilogy, she led the HCI team and established user-centered design as an integral part of the company’s software development process.
Lynn often speaks on user experience and design, including at Nielsen Norman Group conferences around the world. Lynn created the popular tutorial “Designing Complex Applications & Websites” (which she co-presents with John Morkes). Lynn also has presented at Carnegie Mellon University’s HCI Institute, Cornell University’s Media Lab and ACM’s SIGCHI conference. Lynn has a B.S. from Carnegie Mellon University.
Lynn is an avid Pittsburgh Steelers fan and will discuss football with you all day.
Dr. John Morkes Principal
Dr. John Morkes leads Expero’s User Research team. He is an expert in collecting data, testing UI designs with users, and content usability. His recent clients include Intel, Crate & Barrel, Ford Motor Co., TiVo, Freescale Semiconductor, and the Texas Department of Family & Protective Services.
John has a Ph.D. from Stanford University and M.S. and B.A. degrees from Northwestern University. He has worked in the user experience field since 1994 and was a technology journalist for Wired and R&D Magazine before that. John was Director of HCI at Trilogy and established their usability program. There he led efforts to improve usability of Nissan and Ford websites, which Forrester Research rated as the two best consumer sites in the industry.
John is a published researcher and frequent speaker at user experience conferences. Since 2000, at Nielsen Norman Group conferences, he has given tutorials on Designing Complex Applications & Websites (with Lynn Pausic), Content Usability, Competitive Usability Testing, and Interviewing & Survey Techniques.
A lifelong Chicago Cubs fan, he will tell you why “next year will be the year”.